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    <title>The Smart Communications Podcast - Episodes Tagged with “Second Impressions”</title>
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    <pubDate>Wed, 20 Nov 2019 07:00:00 -0500</pubDate>
    <description>The Smart Communications Podcast helps busy nonprofit leaders build their communications skills and develop their organization’s voice. Every episode shares insights and practical tips to help you leverage strategic communications to advance your nonprofit’s mission. 
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    <itunes:subtitle>The Smart Communications Podcast is a useful resource for all nonprofit leaders looking to boost their communications chops on the go.</itunes:subtitle>
    <itunes:author>Big Duck</itunes:author>
    <itunes:summary>The Smart Communications Podcast helps busy nonprofit leaders build their communications skills and develop their organization’s voice. Every episode shares insights and practical tips to help you leverage strategic communications to advance your nonprofit’s mission. 
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  <title>Episode 51: Who is your Director of Second Impressions?</title>
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  <pubDate>Wed, 20 Nov 2019 07:00:00 -0500</pubDate>
  <author>Big Duck</author>
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  <itunes:subtitle>Sarah Durham and Farra Trompeter talk about the importance of second impressions to keep clients coming back.</itunes:subtitle>
  <itunes:duration>13:29</itunes:duration>
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  <description>Making sure your clients and other key stakeholders are happy can be difficult. What do they really need and want from you? Tune in to understand how to be more mindful about engaging donors and clients every step of the way with Sarah Durham (https://bigduck.com/about/sarah-durham/) and Farra Trompeter (https://bigduck.com/about/farra-trompeter/). 
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  <itunes:keywords>nonprofit, nonprofit communications, design, director, second impressions, donors, clients</itunes:keywords>
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    <![CDATA[<p>Making sure your clients and other key stakeholders are happy can be difficult. What do they really need and want from you? Tune in to understand how to be more mindful about engaging donors and clients every step of the way with <a href="https://bigduck.com/about/sarah-durham/" rel="nofollow">Sarah Durham</a> and <a href="https://bigduck.com/about/farra-trompeter/" rel="nofollow">Farra Trompeter</a>. </p>]]>
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    <![CDATA[<p>Making sure your clients and other key stakeholders are happy can be difficult. What do they really need and want from you? Tune in to understand how to be more mindful about engaging donors and clients every step of the way with <a href="https://bigduck.com/about/sarah-durham/" rel="nofollow">Sarah Durham</a> and <a href="https://bigduck.com/about/farra-trompeter/" rel="nofollow">Farra Trompeter</a>. </p>]]>
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